STORE POLICY
CUSTOMER CARE
At Meta Jewelry, we prioritize your satisfaction and aim to provide you with exceptional customer care at every step of your journey with us. Our dedicated customer support team is here to assist you with any inquiries, concerns, or assistance you might need. Whether it's guiding you through our exquisite collection, tracking your order, or resolving any issues, we're committed to ensuring your experience with Meta Jewelry is nothing short of delightful.
Your feedback is invaluable to us; it helps us improve and tailor our services to better serve your needs. Feel free to reach out to us anytime – your happiness is our priority.
RETURN, EXCHANGE & REPAIRS
Returns:
We accept returns within 30 days of the original purchase date. Items must be returned in their original, unworn condition with all tags, packaging, and documentation included. Custom or personalized items are non-refundable. Refunds will be issued to the original payment method once the returned item has been inspected and approved.
Exchanges:
Exchanges are available within 30 days of purchase. The item must be in its original condition, including all packaging and documentation. To initiate an exchange, please contact our customer support team with your order details. Exchanges are subject to product availability.
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Repairs and Size Adjustments:
We offer complimentary repairs and size adjustments within 90 days from the date of delivery. This service is completely free and covers any manufacturing defects or size modifications needed to ensure your jewelry fits perfectly. Simply contact our customer support team to arrange for the service, and we’ll guide you through the process.
WHOLESALE INQUIRIES
At Meta Jewelry, we offer wholesale opportunities for businesses looking to collaborate and showcase our exquisite collection. Our wholesale program caters to retailers, distributors, and businesses seeking quality jewelry for their clientele. With a diverse range of finely crafted pieces, including rings, necklaces, bracelets, and more, we provide competitive wholesale pricing for bulk orders. We prioritize building lasting partnerships and offer personalized support to ensure a seamless wholesale experience.
Whether you're a boutique, a chain of stores, or an online retailer, our wholesale program provides access to our exclusive designs and high-quality craftsmanship. To learn more about our wholesale offerings and discuss partnership opportunities, please reach out to our dedicated wholesale team. We're excited to explore collaboration possibilities and bring our exceptional jewelry collection to your customers
PAYMENT METHODS
Credit / Debit Cards
PAYPAL
Offline Payments